SMS Communication Policy

1. Purpose
Liquid Beauty Clinic uses SMS messaging to provide appointment reminders, promotional offers, and important updates to our valued clients.

2. Opt-In Procedure
Clients can opt-in to receive SMS communications by:

• Checking the opt-in box when filling out our appointment or registration forms.

• Providing explicit consent verbally or in writing at our spa locations.

3. Message Frequency
Subscribers can expect to receive [e.g., 2-4] messages per month, including appointment reminders, special promotions, and important updates. Message frequency may vary.

4. Opt-Out Procedure
Clients may opt out at any time by:

• Replying with “STOP” to any of our messages.

• Contacting our customer service team at 561-955-0525 or emailing liquidbeautyclinic@gmail.com.

• Requesting removal in person at any of our spa locations.

Once opted out, the client will no longer receive SMS messages unless they re-subscribe.

5. Privacy and Security
We respect your privacy. Client information is never shared, sold, or disclosed to third parties for marketing purposes. Messages are sent securely, and we take necessary measures to protect client data.

6. Carrier Disclaimer
Message and data rates may apply. Clients should check with their mobile service providers for details. Liquid Beauty Clinic is not responsible for any charges incurred.

7. Contact Information
For any SMS-related inquiries or support, please contact us at:
📞 561-955-0525
📧  liquidbeautyclinic@gmail.com

By subscribing to our SMS service, clients agree to the terms outlined in this policy

Privacy Policy

Your privacy is important to us. We collect, store, and use personal information in accordance with our Privacy Policy. We use your information to provide services, improve your experience, and send relevant updates. For more details on how we handle your data, please review our full Privacy Policy below

Liquid Beauty Clinic is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you visit our website, use our services, or interact with us.

Please read this Privacy Policy carefully. By using our services or providing your personal information to us, you agree to the terms outlined in this policy.

      1. Information We Collect

         We may collect the following types of personal information in order to provide you with the best possible service:

• Personal Identifiable Information (PII): Such as your name, address, phone number, email address, and date of birth.

• Health Information: Medical history, current health conditions, and other relevant health data (collected and maintained in compliance with HIPAA regulations).

• Payment Information: Credit card information, billing details, and payment history.

• Appointment Information: Details about your appointment, including scheduled times and types of services requested.

• Online Interaction Data: Information from your use of our website, including your IP address, browser type, operating system, device type, and browsing activity (collected via cookies or similar technologies).

  2. How We Use Your Information

  We use your information to:

  • Provide Services: To schedule appointments, perform treatments, and fulfill services that you request.

  • Communication: To send you updates, reminders, appointment confirmations, newsletters, promotions, and other information related to our services.

  • Billing and Payments: To process payments, send invoices, and manage your account.

  • Health and Safety: To maintain your medical records and provide personalized care in compliance with healthcare regulations such as HIPAA.

  • Marketing: To send promotional materials (with your consent) or offer services that might interest you.

  • Improve Services: To analyze your preferences and improve our services and the user experience.

    3. How We Protect Your Information

    We take the security of your personal information seriously and implement appropriate technical, physical, and administrative safeguards to protect your information. This includes:

    • Encryption: Protecting sensitive data such as health and payment information through secure encryption protocols.

    • Access Control: Limiting access to your personal data only to authorized personnel who require it to perform their duties.

    • HIPAA Compliance: If we collect health-related information, we comply with HIPAA regulations to ensure your medical data is protected and securely stored.

      4. Sharing Your Information

      We will not share, sell, or rent your personal information to third parties except in the following circumstances:

      • Service Providers: We may share your information with trusted service providers (such as payment processors, appointment schedulers, etc.) who assist in providing services to you. These third parties are required to keep your information confidential and secure.

      • Legal and Regulatory Compliance: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.

      • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.

      5. Cookies and Tracking Technologies

      We use cookies and similar technologies to enhance your experience on our website. These technologies allow us to:

      • Analyze website usage: To improve our website’s functionality and performance.

      • Personalize content: To provide you with tailored content and advertisements.

      • Provide security: To ensure the integrity and security of our website.

      You can control cookie settings through your browser preferences. However, disabling cookies may affect your experience on our website.

      6. Your Rights and Choices

      You have the right to:

      • Access Your Information: Request a copy of the personal information we hold about you.

      • Correct or Update Your Information: Request changes to any incorrect or outdated information.

      • Opt-out of Marketing Communications: You can opt out of receiving promotional emails or messages by following the unsubscribe instructions in any communication you receive.

      • Request Deletion of Your Information: You can request the deletion of your personal information, subject to applicable laws and any retention requirements.

        7. HIPAA Compliance

        As a medical spa, we may collect and store certain health-related information that is protected by HIPAA regulations. We are committed to ensuring that your health data is kept private and secure. We will obtain your consent before using or disclosing any of your protected health information (PHI) except as permitted or required by law.

        8. Data Retention

        We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required by law. This may include retaining medical records for a period as specified by law or regulation.

        9. Children’s Privacy

        Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information as soon as possible.

        10. Changes to This Privacy Policy

        We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on our website, and the updated policy will include a new effective date. We encourage you to review this Privacy Policy periodically for any updates.